Content Implementation Specialist

About the position

We’re searching for a Content Implementation Specialist (CIS) to implement content for websites of leading biotechnology, pharmaceutical, high-tech, healthcare, engineering and manufacturing companies. The CIS works closely with our knowledgeable team of Project Managers, Web and UX Designers and Web Developers to assist in building websites.

Employment type: Full-time
Location: emagine HQ in Fall River, MA

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Responsibilities

  • Work closely with our team of Project Managers, Designers and Web Developers to assist in the handoff of a completed website project.
  • Interface directly with clients through training, content inventory summaries.
  • Advocate for the best backend user-interface and provide suggestions accordingly.
  • Understanding of the technical side of web development (basic HTML/CSS).
  • Keen eye for web design principles.
  • Gain working knowledge of website usability best practices and feel confident in recommending ways to better present information to the client.

Requirements

  • Strong written and communication skills.
  • Highly organized and detail oriented.
  • 1+ year of customer service, account management or related experience.
  • Experience working in a Content Management System (CMS) like WordPress, Joomla, Drupal.
  • Familiarity with HTML/CSS.
  • Familiarity with Javascript is a plus.
  • Familiarity with Customer Relationship Management (CRM) and Marketing Automation software Salesforce, Pardot, HubSpot, Mailchimp.
  • Experience with AdobeSuite, especially Photoshop.
  • Base understanding of website best practices for SEO and UX is a plus.
  • Proven ability to work in a team, but with individual accountability.
  • Bachelor’s degree.
  • Time management skills with a proven ability to take a project from start to finish.
  • Charismatic personality, self-motivated, goal-oriented.
  • Ability to empathize with client who are less tech savvy.
  • Comfortable knowing what you need to accomplish to meet deadlines.

We are looking for someone who does not have to be micro-managed and takes accountability for their work.

Perks of working at emagine

  • Opportunity to collaboratively work with top-tier talent
  • Competitive salary
  • Medical and dental coverage
  • 401k Benefits

 

  • Paid time off + Paid holidays
  • Awesome company parties
  • Company activities including (but not limited to): Tennis, wiffle ball, cook offs, costume contests.
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